Works

A system that streamlines market payment processes and fosters holistic stakeholder understanding, to empower the organization to prioritize its mission-driven programs.

A redesign of patients' relationship with Mayo Clinic's built environment, to reinforce their decision to trust the medical center.

A service restructuring intervention to increase visitor satisfaction at Disney Theme Parks, via the MagicBand+ to cultivate greater brand loyalty.

A service to foster a strong sense of community within virtual travel experiences, allowing senior citizens to connect with others who share their interests and passions.